Like the majority of commercial theatres The Small Space is unable to offer a refund if a ticket purchaser is unable to attend a performance. However, if someone is unable to attend (and given enough notice) we shall advertise ‘returns’ on social media. So as soon as you think you are unable to attend, email us at email@example.com and we shall try to resell the tickets on social media. If they are resold you will be refunded the face-value amount minus the booking fee via bank transfer. Refunds can’t be given if the performer line-up changes at the last minute, but a refund will be given if an event is cancelled due to unforeseen circumstances.